At Luxora, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order. To be eligible, items must be unused, in their original condition, and in their original packaging. Once we receive and inspect the returned item, we will process your refund to the original payment method. Please note that shipping costs are non-refundable unless the item arrived damaged or incorrect. If you have any questions about a return or refund, our support team is here to help.